Please, please help me @Twitter

by AnnB on August 3, 2009 · 11 comments

in Uncategorized

I have been locked out of my Twitter account (DogTwitterer) for what seems like forever.

When I tell Twitter that I’ve forgotten my password, they send me a password reset email which sends me to this screen:


I then fill in my new password, verify it and click change. The exact same screen reappears.

If I click login, after changing my password, and try to log in with my new password, I get a message that says, “Wrong username/email and password combination.”

I have done this several times on several different occasions with new emails sent to me each time. It never works. Twitter has no technical support to speak of, which is yet another reason to hate it.

Can anyone help this Twitter hater get back into hateful Twitter?

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{ 10 comments… read them below or add one }

AnnB August 3, 2009 at 7:49 pm

I can still get this comment up via Twittermail. If you see it, please help.

Reply

Anonymous August 5, 2009 at 9:01 am

Don't use twitter so I don't know much about it, but I would suggest trying to do all of this from a different computer.
And if you are on Windows and do not use IE try using it to reset your password and login with.

Reply

AnnB August 5, 2009 at 10:31 pm

Yes, I know Chrome and Firefox can be buggy for certain things. I did try IE at the beginning, but, you're right, I should give it another shot.

Thanks so much for helping.

Reply

angie August 7, 2009 at 12:30 pm

have you had any luck? i guess other people have had similar problems in the last week or so, and then yesterday and today, twitter has been up and down.

Reply

Angie Robert August 10, 2009 at 6:24 pm

There was an outage last week, which could be the result. Have you gone to your URL http://www.twitter.com/dogtwitterer?

Is your account still active if you go there? If not, you may need to start anew.

Reply

Ms. Salti August 10, 2009 at 6:38 pm

It probably has something to do with the fact that the site got hacked last week. I would try contacting customer support if there is one!

Reply

Anonymous August 11, 2009 at 8:10 pm

Its most likely due to the twitter attacks of the past few days. Make sure you're trying to login directly to the site and not via a 3rd party tool, they shut down 3rd party access because the exploits were coming that way apparently.

Reply

Anonymous August 22, 2009 at 11:04 am

Another Dog Names blog
Dog Names

Reply

Anonymous August 22, 2009 at 11:05 am

Another Dog Names blog
Dog Names

Reply

AnnB August 29, 2009 at 8:32 pm

Thanks everyone, I tried all the suggestions and nothing works.

Reply

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